Returns & Exchanges

At HAC, we want you to love your home decor; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original condition and packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing